Do you provide non-emergency medical transportation (NEMT) in Detroit and Wayne County?

Yes — 1 Lane Xpress Services provides safe, reliable non-emergency medical transportation throughout Detroit, Wayne County, and surrounding areas.

We regularly transport riders to medical appointments, dialysis, therapy, and outpatient visits.
 

Do you offer wheelchair-accessible transportation?

Yes. Our vehicle includes:

• Wheelchair ramp
• ADA-compliant tie-down systems
• Trained drivers who assist with loading and securing

Your safety and comfort come first.

What types of appointments do you transport riders to?

We transport riders to:

• Dialysis treatments
• Primary care and specialist appointments
• Physical therapy and rehab
• Behavioral health programs
• Lab work and outpatient visits
• Pharmacy trips and essential errands

If you’re unsure — just call. We’re happy to help.

How far in advance should I schedule a ride?

We recommend scheduling at least 24–48 hours in advance whenever possible.
Same-day requests may be available depending on driver availability.

Do you provide recurring rides for dialysis or therapy?

Yes. We specialize in recurring transportation for dialysis, therapy, and ongoing care. We can set up a regular schedule so your ride is always reserved.

Do you work with facilities like dialysis centers, group homes, or clinics?

Yes. We partner with:

• Dialysis centers
• Behavioral health programs
• Senior living communities
• Clinics and outpatient centers
• Group homes

We offer recurring scheduling and convenient billing options.

Can a caregiver or family member ride along?

In most cases, yes — as long as space is available. Please let us know ahead of time so we can plan accordingly.

What areas do you serve?

We serve Detroit and surrounding communities, including:

Ann Arbor • Clinton Township • Detroit • Redford • Dearborn • Livonia • Inkster • Westland • Southfield • Highland Park
(Additional areas available upon request.)

How do I book a ride?

You can book a ride by:

📞 Calling us
or
📝 Submitting a ride request online

Once we receive your request, our team will confirm the details with you.

What if I need to cancel?

Please notify us as soon as possible so we can update our schedule. We ask for at least 24-hour notice whenever possible.